[Disclaimer: Keeping in mind that I work primarily with the Macintosh Operating System, and I am about to navigate you through the Windows systems from memory, I may make a minor mistake here or there. Please go easy on me.]

Though we are an Apple reseller, iPods are an item that are commonly used with both Macs and PCs. Here at Small Dog we offer a variety of iPod options ranging from the newest iPod Video and Nano models, to refurbished and used iPods as well. The combination of Windows users purchasing iPods and Mac users installing Windows onto their Intel based Macs, means that there are a lot of people out there managing their music through the Windows OS.

Though we don’t officially support Windows we have a lot of customers with questions about getting their iPod to work correctly with their Windows operating system.

First thing to do before purchasing an iPod is make sure that your computer meets the minimum system requirements. Keeping in mind that iTunes is the only way Apple enables you to manage music on the iPod, the minimum operating system required to run iTunes is Windows 2000 Service Pack 4 or Windows XP Service Pack 2. You can find out what service pack you have by clicking the “Start” button, selecting “Control Panel” (located in Settings for Win 2000), and then selecting “System”. Under the “General” tab you will find your basic software and hardware configuration. You will also want to confirm that your computer has FireWire (aka: IEEE-1394) or USB 2.0 if required by the specific iPod model.

Once you receive your iPod the first thing you need to do is install the software from the CD. If you purchased a used iPod that may have not come with an install CD you can download the newest version of iTunes from Another important note… If you are using a Windows machine with a used iPod, all used iPods are formatted to work with Macs! If you are setting up a used iPod on a Windows machine you will have to go to “My Computer” right-click the iPod and select “Format…” Once the iPod is formatted you will have to run the Ipod Updater program that was installed from the DC. The latest version can be downloaded from:

Once you have formatted the iPod you will need to run the iPod Updater program. Here you will select the “Restore” option. This will install all the software needed on to the iPod to enable it to work with iTunes in Windows. From this point, you should be able to open iTunes and be welcomed by the iPod setup prompt. Keep in mind, everything you want to set up or load onto your iPod must go through iTunes. The iPod will act as a disc if you drag files onto it and will only play songs loaded onto it through iTunes.



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