Today we had a wonderful customer in the store who had just switched to Apple by buying a new MacBook, and was finding difficulty utilizing his company’s web-based calendar and communications website. The site in question required Internet Explorer(yuck!) 6.0 or higher to operate. When browsed to using Safari or Firefox, the site would propagate […]

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A friend recently sent me an email, questioning why his MacBook Pro with 4GB of RAM was “getting slower and slower, with an increasing frequency of the appearance of the SRWOD (spinny rainbow wheel of death).” This is something I occasionally hear about, but haven’t experienced (except for Safari randomly bogging down for several seconds). […]

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After reading Ed’s article a couple weeks ago about the “Paste and Match Style” feature, I was reminded of two of my absolute favorite applications that enhanced my copy and paste capabilities and generally just made me an even happier Mac user. The first application, PTHPasteboard by PTH Consulting, has become such a vital part […]

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The dock got spiffy with the release of Leopard, but there have been mixed reviews of the new design. I’m mostly a fan of the new look, but I wish there was a better way of visually distinguishing between visible and hidden applications, like making hidden items darker or transparent. So, I rummaged around my […]

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My MacBook Pro was acting strangely last week: slow application launch times, incessant beach-balling, fans at full speed all the time, hot to the touch, and miserable battery life. The battery gave out on me in the middle of a Keynote presentation, after which I set aside all else that needed doing so I could […]

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Since I bought a MacBook Air from our first delivery of them earlier this year, I’ve grown more and more attached to it. I take it with me when I travel, and it serves as my main home computer. Combined with the AirPort Disk functionality of the newest AirPort Extreme Base Station, the MacBook Air’s […]

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Time Machine made a backer-upper out of me. For far too long I’d relied on my iDisk to back up important documents, but I never kept an easily restorable backup of my stuff. Now that I have a huge hard drive hooked up to my AirPort Extreme at home, my work and home computers are […]

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Back in the day, I had a 14” Wallstreet PowerBook and pimped it out with 192MB of RAM. Under the classic Mac OS, it was easy to create a RAM disk, and there were plenty of reasons to do so. I was taking a Photoshop class when I bought the computer, and wanted to get […]

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Earlier this week I had a near-catastrophic issue with Mac OS X Mail on my work computer (a pretty sweet 24-inch 2.8GHz iMac with 4GB of RAM). Every time I launched Mail, the iMac collapsed to a dead crawl. Beyond an occasional slow-motion tremor, all applications seized up and stopped responding. This included the Finder, […]

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Most of us know about the simple Apple-Shift-3 keystroke to capture the entirety of your screen to a file on your desktop. I find myself writing documentation to be posted to our internal wiki (hosted by Leopard Server) and also find myself posting images to our blog, and wishing that screenshots were of a higher […]

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